Benefits advice

Many people are unsure or unaware of which benefits and tax credits they could be claiming.

We are here to make sure that you understand what help you may be entitled to and how to go about it.

Our Benefits advice service to help you understand your entitlements and give you advice and support.

Note: We offer appointments at our branches as well as home visits.

We offer the following services:

We will look at your financial situation. We can help you get to a place where you/your family has the best financial opportunities possible and maximise the amount that you are receiving.

Are you claiming what you are entitled to?

Our dedicated team will assess your situation in all its aspects and find out which benefits you could be claiming. There could be benefits that you haven't thought to look into or simply have not heard about.

We can help you have your voice heard and your views considered.

We could help by writing well worded letters, using the correct terms. We can make phone calls to the right departments on your behalf and take the worry out of the sometimes harrowing process.

Filling in forms can be confusing, sometimes forms use complicated terminology and can be difficult to fill out properly. Rather than risk holding up the process of claiming, if you are unsure about a form you're filling in talk to us. We have a team that will sit and help you fill out the form, or fill them out on your behalf.

Going back into work can be a scary time for some. The thought of having your financial situation change drastically isnt something that you should fear however. With our 'Better-off" calculation service, we can explain to you the benefits of moving into work, and how much better off you would be given your situation.

Sometimes decisions can be made with your benefits that you do not agree with. It can happen to anyone at anytime and the process behind challenging such a decision can be daunting.

We're here to help you. We can give you support and advice on how best to challenge a decision and help get things sorted.

We hold the Advice Quality Standard, which provides you with assurance that the we have met certain criteria that demonstrate a commitment to quality.